FAQ

1. How do I choose the best products for me?

As we are individuals, we have different nutritional requirements in order to function at our best. However, supplementing with a daily multivitamin may be beneficial to bridge daily nutritional requirements.

2. Do we really need vitamin supplements?

It is essential to make sure you are eating a balanced diet full of nutrients. However, not everyone has a healthy balanced diet due to lifestyle and dietary choices. Supplementation may help to support a healthy diet.

3. What’s the difference between tablets, capsules and softgels?

Sophisticated products require sophisticated delivery systems. The best companies choose the most effective finished form based on the characteristics of the raw materials, and the desired disintegration or dissolution characteristics of the finished product and the active ingredients.

4. Is it normal for the colour of my urine to turn bright yellow after taking some products?

Yes. This is due to the metabolism of B vitamins and their elimination from the body. What your body requires for that day is utilised, and the remainder is excreted. This also shows that the tablet has disintegrated effectively in the body.

5. What age group is suitable to consume an adult dose??

It is suitable for individuals 18 years and older to consume an adult dose.

6. How do you define “vegetarian” when describing your products?

Products that are labeled “vegetarian” do not contain any ingredients that are products or by-products of harvested animals. However, our vegetarian products may include ingredients derived from live animals or their work byproduct, such as eggs, dairy, beeswax, etc.

7. How should I store my vitamins and supplements?

We recommend referring to the label or to specific information on each individual product guidance. Further to this, we recommend that you do not store our products in direct sunlight or heat.

8. Can I take supplement products if I have a medical condition or take medication?

We recommend consulting your primary health care professional before use.

9. Where does Nutrilabs source its ingredients?

We are committed to including premium quality ingredients in all our products. To achieve this, we source ingredients from around the globe.

10. Should I take my vitamins with a meal?

Some dietary supplements are best taken with a meal, while others are best taken on an empty stomach. As such, we recommend referring to the label or to specific information on each individual product page on this website for further guidance.

11. Can I take vitamins and dietary supplements after the used by date?

We recommend that our products be consumed within the time period stipulated on the packaging.

12. What source of gelatin is used in Nutrilabs products?

Please refer to individual product information for further guidance.

13. What are the “Other Ingredients” on the label, and why are they important?

They are inactive ingredients (excipients) that play a number of critical, essential roles in the manufacturing process including:

Achieving uniform density for accurate dosing
Dispersing the active ingredients evenly throughout a solid tablet, capsule, and softgel
Protecting active ingredients from rapid inactivation due to heat and moisture
Promoting tablet disintegration, as well as capsule and softgel dissolution
Sustaining the release of active ingredients into the body over time

14. Does the label accurately list exactly what’s in the bottle?

Yes. All active ingredients from patented, scientifically validated raw materials as well as final, finished products are verified using advanced analytical methods such as HPLC (high performance liquid chromatography), MS (mass spectrometry), etc., to ensure each and every product accurately meets label claims in strict compliance with our demanding product specifications.

15. Are your supplements made from synthetic materials?

Nutrilabs carries a combination of natural and synthetic vitamins and supplements. Some advertising statements would have us believe that “natural” is better, but natural supplements in some instances contain impurities such as pollen and naturally occurring hormones that can cause problems for some people. Synthetic nutrients are manufactured to be chemically identical (with the exception of vitamin E) to those extracted from natural sources, and are the most pure nutrient vitamins.